An ever evolving field, communication has undergone major changes in form, over a period of time. With the increasing dependence on technology, emails form an important form of official communication. And even those who are familiar with the form may not be effective in drafting emails, as the form has its own requirements and etiquette. This book is a practical guide to emails from the form and content to the facilities that service providers offer, in the hope that email communication becomes effective and achieves what it sets out to do.
