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Citrix XenApp® is an application virtualization product from Citrix. It allows users to connect to their corporate applications from various computer systems and even mobile devices. XenApp® has grown into a complex software with ever-expanding infrastructures in place. Together with tight integrations with other systems such as Terminal Services, Active Directory, and other third-party authentication services, troubleshooting XenApp® has become more complicated.

This book teaches you how to approach troubleshooting complex issues with XenApp® deployments and understand the problem, find a fix or workaround, determine the root cause, and apply corrective steps wherever applicable. The book progresses to give you an idea about the many supportive components that play an important role in XenApp’s application delivery model and should be considered while troubleshooting XenApp® issues. It also shows you standard troubleshooting processes so that you can resolve complex XenApp® issues in a mission critical environment.

By the end of this book, you will see how and where to use supportive components that help minimize XenApp® issues. Also, we’ll explain various tools that can be useful when monitoring and optimizing entire application and desktop delivery model.

What You Will Learn

  • Get to know about troubleshooting methodologies and perform a root cause analysis of the problem
  • Understand the individual components and interactions required for a successful XenApp environments
  • Identify and troubleshoot issues around the core Citrix components
  • Identify XenApp® components and their roles and learn how they interact with the communication channels
  • Gain tips and tricks to optimize Citrix deployments
  • Monitor and optimize the XenApp® environment
Table of Contents

1: BASIC TROUBLESHOOTING METHODOLOGY

2: UNDERSTANDING THE CITRIX COMPONENTS

3: TROUBLESHOOTING XENAPP ISSUES

4: TROUBLESHOOTING OTHER ISSUES

5: MONITORING AND OPTIMIZING

 

Authors

Suraj is a Citrix Certified Professional—Mobility (CCP-M), VMware Certified Professional—Data Center Virtualization (VCP5-DCV), VMware Certified Professional—Network Virtualization (VCP6-NV), Microsoft Certified Solutions Expert (MCSE)—Private Cloud, and Cisco Certified Network Associate (CCNA).

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