In the high-stakes world of Parts Unlimited, a struggling auto parts company, the road ahead is littered with seemingly insurmountable obstacles. A new IT initiative, code-named Phoenix Project, represents the company’s best hope to halt declining sales and reverse its fortunes. But dark clouds are on the horizon…
When several disastrous system outages rock Parts Unlimited, all eyes turn toward the hapless IT department. Newly minted VP of IT Ops, Bill Palmer’s future and that of the entire Phoenix Project are suddenly hanging a thread as angry executives, infighting teams, and technical debt run amok.
