Emotionally Intelligent Design (Paperback)

As technology becomes deeply integrated into every aspect of our lives, weíve begun to expect more emotionally intelligent interactions. But smartphones donít know if weíre having a bad day, and cars couldnít care less about compassion. Technology is developing more IQ, but it still lacks EQ.In this book, Pamela Pavliscakdesign researcher and advisor to Fortune 500 companiesexplores new research about emotion, new technology that engages emotion, and new emotional design practices. Drawing on her own research and the latest thinking in psychology, neuroscience, and behavioral economics, Pamela shows you how design can help promote emotional well-being.