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Book Description

Microsoft Dynamics 365 CRM is the most trusted name in enterprise-level customer relationship management. Thelatest version of Dynamics CRM comes with the important addition of exciting features guaranteed to make your life easier. It comes straight off the shelf with a whole new frontier of updated business rules, process enhancements, SDK methods, and other enhancements.

What you will learn
  • Develop apps using the platform-agnostic Web API
  • Leverage Azure Extensions to design cloud-aware applications
  • Learn how to implement CRUD operation
  • Create integrated real-world apps using Microsoft PowerApps and Flow by combining services such as Twitter, Facebook, and SharePoint
  • Configure and use Artificial Intelligence Azure Cognitive Services for Recommendation and Text Analytic services

This book targets skilled developers who are looking to build business-solution software and are new to application development in Microsoft Dynamics 365, especially for CRM.

Table of Contents
  1. Customize Application Navigation
  2. Design Apps Using App Module Designer
  3. Define Processes using Visual Process Designer
  4. Define Business Rules using Business Rule Designer
  5. Creating Custom Business Apps
  6. Automate Business Processes using Microsoft Flow
  7. Develop Apps using Web API
  8. Leverage Azure Extensions in Dynamics 365
  9. Using Editable Grids in Apps
  10. Configure Microsoft Cognitive Services
  11. Train the users through Learning Path
  12. Other New Features in Dynamics 365
About the Author

Deepesh Somani is a Microsoft Dynamics CRM solutions architect at Dynamisity and a corporate trainer. He is a Microsoft MVP awardee and has been an active contributor to the global technical community. He's authored Mastering Dynamics CRM 2016 for Packt. His blog has had over 280,000 hits and has 500 followers. He's developed 14 free tools with 7,000 downloads and a Learning Dynamics CRM app with 1,500 downloads and 4.4 rating on the Play Store. He's experienced in working in different domains, such as banking, telecommunication, and retail, with teams from different countries and multinational companies. Nishant Rana is a Microsoft MVP - Business Solutions (Dynamics 365) with over 10 years of experience in Microsoft Dynamics CRM, Microsoft SharePoint, and other Microsoft .NET technologies. He has worked as a consultant at Microsoft for 7 years. He is a Microsoft Certified Professional in Microsoft Dynamics CRM, SharePoint, and Azure .NET. He is also a technical reviewer of popular books on Microsoft Dynamics CRM. He is an avid blogger and is also the author of Nishant Rana's Weblog, a technical blog on Microsoft.NET technologies, which has had more than 2.5 million hits and has 1,000 followers.

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