Designing Efficient BPM Applications: A Process-Based Guide for Beginners

"Looking for efficiency gains in your business? If youre a business analyst, this practical guide will show you how to design effective business process management (BPM) applications. Every business uses business processesthese everyday tasks help you gain and retain customers, stay profitable, and keep your operations infrastructure functioning.BPM specialists Christine McKinty and Antoine Mottier show you step--step how to turn a simple business procedure into an automated, process-based application. Using hands-on examples, youll quickly learn how to create an online process thats easy to use. Each chapter builds on earlier material.